So Discreet - Your Specialist Provider of Incontinence Aids for Sensitive and Leaky Bladders in Adults and Children

Payment Options

  • How do I access my account?

    Once you have created an account, you will receive an automated email notifying you of your login and password details.

    Keep this information on file in a secure place for future reference.

    If you forget your login information, just click Forgot Your Password? and an automated email will be sent providing you with your password.

  • How can I set up an account?

    You can create your own secure account online via the My Account link; this will also allow you to login and edit your account, monitor the progress of your order.

  • How do I know if my purchase has been successful and is being processed?

    Once you have completed the checkout process, you will receive an automatic email confirming your order and acknowledging payment (for Credit Card/PayPal purchases).

    You can stay up to date on the processing of your purchases by logging into your account at

  • Do you sell wholesale?

    Yes, you can direct wholesale enquires within Australia or overseas to our sales team via our Contact Us page.

    Please note we only wholesale to qualifying businesses wanting a longterm and ongoing trading relationship with SoDiscreet.

  • What payment options are available?

    We accept:

    - Credit Cards (VISA/MasterCard only) 
    - PayPal
    - EFT - Internet Bank Transfer (for domestic orders only)
    - Cheque & Money Orders 

    *Please note, goods ship upon cleared funds reaching our accounts.

    We do not accept Amex or eftpos, we apologise for any inconvenience.

    Our credit card payments are processed using, details can be found at It is powered by as a hosted payment page system which is fully Payment Card Industry Data Security Standard compliant. On their website, one of the FAQ’s is:

    Hosted Payment Acceptance

    Hosted Payment Acceptance allows you to accept and process payments without payment data entering your systems. CyberSource hosts the payment data fields so that data is captured and transmitted outside of your environment and directly to the payment network.

    Q: What is the difference between a Hosted Payment Field and a Hosted Payment Page?

    A: A Hosted Payment Field refers to fields on your site that capture payment data from a customer. These fields are hosted by CyberSource, a third party PCI DSS Level-1 compliant service provider, who captures, transmits, and processes the customer’s payment data on your behalf. A Hosted Payment Page refers to a payment data entry page that is completely hosted by CyberSource. Customers are automatically directed to a page that is branded exactly like the rest of your site, but only the URL is different. The process is entirely transparent to the customer and you retain full control of the page’s content.

    Details about PCI DSS can be found at

    More details can be found on our Payment Options page.

  • What currencies do you accept?

    Unfortunately, we only offer our products in Australian Dollars.